Systems and methods for accessing travel services using a portable electronic device

ABSTRACT

This is directed to systems and methods for integrating travel services in a single application available to a portable electronic device. Using the single application, a user can access and control travel services before arriving at the initial location of travel, on arriving at the initial location of travel, during travel, and after travel. Such services can include, for example, reserving a travel itinerary, checking-in remotely for a reservation, providing airport information, providing for social networking, obtaining dining or entertainment during travel, controlling and requesting cabin services, providing arrival notifications to third parties, providing destination location information, and the like.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.12/642,125, filed on Dec. 18, 2009, which claims the benefit of U.S.Provisional Patent Application No. 61/147,644, filed on Jan. 27, 2009,both of which are hereby incorporated by reference herein in theirentireties.

FIELD OF THE DISCLOSURE

This is directed to providing access to travel services using a portableelectronic device.

BACKGROUND OF THE DISCLOSURE

As travelers use airplanes, trains, buses, and various other travel ortransportation services, many interactions between the travelers and thetravel service providers can take place. For example, a traveler caninteract with an airline to make a reservation, check-in for a reservedflight, obtain pre-flight amenities at the airport, obtain in-flightamenities, and obtain post-flight amenities. All of these interactionscan require distinct actions from the user from different devices orelements. For example, a user can call to make a reservation, check-inin person upon reaching the airport, identify airport attractions from atelephone or during an in-person conversation with an airline attendantat the airport, order entertainment or food using a menu available froma television screen or printed menu on the airplane, and gainfrequent-flier miles by receiving a receipt after the flight or byentering the necessary information on-line.

Although this combination of approaches for interacting with theairline, or any other travel service provider, and with the availabletravel services can be serviceable, it remains cumbersome and requiresthe travel service provider to accommodate all of the possible forms ofinteraction. From a user's perspective, the lack of centralization ofinteractions with the travel service provider and with the availabletravel services can require more effort from the user wishing to takeadvantage of travel services, and perhaps even dissuade the user fromusing available travel provider services (thus at a cost to the travelservice provider).

SUMMARY OF THE DISCLOSURE

This is directed to systems and methods for providing an integratedapplication for accessing travel services using portable electronicdevices.

The electronic device may include an integrated application operative tointerface with a travel system to provide access to different servicesprovided by a travel service provider (e.g., an airline, railroadcompany, bus company, etc.). For example, the integrated application canconnect to an airline registration system to allow a user to check-inremotely (e.g., from a taxi on the way to the airport). As anotherexample, the integrated application can provide an arrival notificationof a user's arrival to a third party upon the user's arrival at adestination (e.g., when the user's airplane lands). As another example,the integrated application can allow the user to access servicesavailable to airline customers, such as airport gate services (e.g.,preferred guest lounge and available restaurant options), in-flightservices (e.g., in-flight dining and entertainment options), or otherservices for enhancing a user's airline experience.

The electronic device can interface with the travel system using anysuitable approach. In some embodiments, the electronic device cansecurely connect to one or more servers associated with the travelservice provider. For example, the electronic device can connect withdistinct servers associated with ordering services or goods from thetravel service provider (e.g., train tickets, in-flight entertainment,and the like). As another example, the electronic device can connectwith distinct servers associated with attractions or shops proximate thetravel service (e.g., restaurants and shops in the airport terminal) forwhich the user can make reservations, purchases, or access information(e.g., buy a pass for an airline's airport lounge).

In some embodiments, the integrated application can allow a user toaccess resources to plan a travel itinerary. For example, a user canresearch potential itineraries, research potential destinations, book atravel reservation, access and modify a booked travel reservation, enterfrequent flier information, and receive special offers and promotions.

In some embodiments, the integrated application can allow a user torequest upgrades, to check-in remotely, and to enter user preferences.Based on the user preferences, promotions, offers, and upgrades can bepresented to the user (e.g., by matching the user preferences toavailable promotions, offers, and upgrades). Moreover, when a user is ata travel service provider (e.g., at an airport), the integratedapplication can provide a user with maps of the facilities (e.g.,through an integrated or associated mapping application), alert a userof nearby restaurants, shops, and other services, and provide a userwith coupons or offers associated with the nearby services. In someembodiments, the electronic device can function as a key to accesscertain goods or services provided by the travel service provider (e.g.,a key to access to an airline's airport lounge, a ticket to board atrain, etc.). In some embodiments, the integrated application can help auser find nearby acquaintances or otherwise provide social networkingfunctions.

In some embodiments, the integrated application can control connectivityto in-flight entertainment offered by the travel service provider (e.g.,control power, audio, and video available at the traveler's seat, suchas from a video console located in the headrest in front of thetraveler's seat). In some embodiments, the integrated application canallow a user to access entertainment (e.g., games, movies, music, orother entertainment) directly on their electronic device. Moreover, auser can control aspects of their seating area such as seat adjustments,lighting, air temperature, audio volume, radio channel, televisionchannel, or other aspects through the integrated interface.

In some embodiments, the integrated application can provide arrivalnotifications. For example, the integrated application can determine theuser's airplane has landed, and may then send a notification of theuser's arrival to a third party (e.g., to friends or family awaiting thearrival of the user). To determine the user's airplane has landed, theintegrated application may determine the electronic device was poweredoff and then powered back on (e.g., as the electronic device may havebeen turned off while the airplane was in flight).

In some embodiments, the integrated application can provide post-flightfunctions for the user such as providing destination information,providing transportation information, providing bounceback and affiliateoffers, and storing receipts of associated travel expenses for the user.

BRIEF DESCRIPTION OF THE DRAWINGS

The above and other features of the invention, its nature and variousadvantages will be more apparent upon consideration of the followingdetailed description, taken in conjunction with the accompanyingdrawings in which:

FIG. 1 is a schematic view of an illustrative electronic device forproviding an application operative to interface with a travel system inaccordance with some embodiments of the invention;

FIG. 2 is a schematic view of several situations during which a user canmake use of a single, integrated application in the context of a travelitinerary in accordance with some embodiments of the invention;

FIG. 3 is a schematic diagram of advantages of an integrated applicationfor enhancing a user's travel experience in accordance with someembodiments of the invention.

FIG. 4 is a schematic view of functions available to a user whileplanning a travel itinerary in accordance with some embodiments of theinvention;

FIG. 5 is a schematic view of functions available to a user beforearriving at the initial location of a travel service provider inaccordance with some embodiments of the invention;

FIG. 6 is a schematic view of functions available to a user once at theinitial location of a travel service provider in accordance with someembodiments of the invention;

FIG. 7 is a schematic view of functions available to a user duringtravel in accordance with some embodiments of the invention;

FIGS. 8A and 8B are illustrative interfaces associated with arrivalnotifications in accordance with some embodiments of the invention;

FIG. 9 is an illustrative process for providing a arrival notificationin accordance with some embodiments of the invention; and

FIG. 10 is a schematic view of functions available to a user followingtravel in accordance with some embodiments of the invention.

DETAILED DESCRIPTION

FIG. 1 is a schematic view of an illustrative electronic device forproviding an application operative to interface with a travel system inaccordance with some embodiments of the invention. Electronic device 100can include control circuitry 102, storage 104, memory 106, input/output(“I/O”) circuitry 108, and communications circuitry 110. In someembodiments, one or more of the components of electronic device 100 canbe combined or omitted (e.g., storage 104 and memory 106 may becombined). In some embodiments, electronic device 100 can include othercomponents not combined or included in those shown in FIG. 1 (e.g.,motion detection components, a power supply such as a battery orkinetics, a display, bus, a positioning system, a camera, an inputmechanism, etc.), or several instances of the components shown inFIG. 1. For the sake of simplicity, only one of each of the componentsis shown in FIG. 1.

Electronic device 100 can include any suitable type of electronicdevice. For example, electronic device 100 can include a portableelectronic device that the user may hold in his or her hand, such as adigital media player (e.g., an iPod™ made available by Apple Inc. ofCupertino, Calif.), a personal e-mail device (e.g., a Blackberry™ madeavailable by Research in Motion of Waterloo, Ontario), a personal dataassistant (“PDA”), a cellular telephone, a handheld gaming device, and adigital camera. As another example, electronic device 100 can include alarger portable electronic device, such as a laptop computer. As yetanother example, electronic device 100 can include a substantially fixedelectronic device, such as a desktop computer.

Control circuitry 102 can include any processing circuitry or processoroperative to control the operations and performance of electronic device100. For example, control circuitry 102 can be used to run operatingsystem applications, firmware applications, media playback applications,media editing applications, or any other application. In someembodiments, control circuitry 102 can drive a display and processinputs received from a user interface.

Storage 104 can include, for example, one or more storage mediumsincluding a hard drive, solid state drive, flash memory, permanentmemory such as ROM, any other suitable type of storage component, or anycombination thereof. Storage 104 can store, for example, media data(e.g., music and video files), application data (e.g., for implementingfunctions on electronic device 100), firmware, user preferenceinformation data (e.g., media playback preferences), authenticationinformation (e.g. libraries of data associated with authorized users),lifestyle information data (e.g., food preferences), exerciseinformation data (e.g., information obtained by exercise monitoringequipment), transaction information data (e.g., information such ascredit card information), wireless connection information data (e.g.,information that can enable electronic device 100 to establish awireless connection), subscription information data (e.g., informationthat keeps track of podcasts or television shows or other media a usersubscribes to), contact information data (e.g., telephone numbers andemail addresses), calendar information data, and any other suitable dataor any combination thereof.

Memory 106 can include cache memory, semi-permanent memory such as RAM,and/or one or more different types of memory used for temporarilystoring data. In some embodiments, memory 106 can also be used forstoring data used to operate electronic device applications, or anyother type of data that can be stored in storage 104. In someembodiments, memory 106 and storage 104 can be combined as a singlestorage medium.

I/O circuitry 108 can be operative to convert (and encode/decode, ifnecessary) analog signals and other signals into digital data. In someembodiments, I/O circuitry 108 can also convert digital data into anyother type of signal, and vice-versa. For example, I/O circuitry 108 canreceive and convert physical contact inputs (e.g., from a multi-touchscreen), physical movements (e.g., from a mouse or sensor), analog audiosignals (e.g., from a microphone), or any other input. The digital datacan be provided to and received from control circuitry 102, storage 104,memory 106, or any other component of electronic device 100. AlthoughI/O circuitry 108 is illustrated in FIG. 1 as a single component ofelectronic device 100, several instances of I/O circuitry 108 can beincluded in electronic device 100.

Electronic device 100 can include any suitable interface or componentfor allowing a user to provide inputs to I/O circuitry 108. For example,electronic device 100 can include any suitable input mechanism, such asfor example, a button, keypad, dial, a click wheel, or a touch screen.In some embodiments, electronic device 100 can include a capacitivesensing mechanism, or a multi-touch capacitive sensing mechanism.

In some embodiments, electronic device 100 can include specializedoutput circuitry associated with output devices such as, for example,one or more audio outputs. The audio output can include one or morespeakers (e.g., mono or stereo speakers) built into electronic device100, or an audio component that is remotely coupled to electronic device100 (e.g., a headset, headphones or earbuds that can be coupled tocommunications device with a wire or wireles sly).

In some embodiments, I/O circuitry 108 can include display circuitry(e.g., a screen or projection system) for providing a display visible tothe user. For example, the display circuitry can include a screen (e.g.,an LCD screen) that is incorporated in electronics device 100. Asanother example, the display circuitry can include a movable display ora projecting system for providing a display of content on a surfaceremote from electronic device 100 (e.g., a video projector). In someembodiments, the display circuitry can include a coder/decoder (Codec)to convert digital media data into analog signals. For example, thedisplay circuitry (or other appropriate circuitry within electronicdevice 100) can include video Codecs, audio Codecs, or any othersuitable type of Codec.

The display circuitry also can include display driver circuitry,circuitry for driving display drivers, or both. The display circuitrycan be operative to display content (e.g., media playback information,application screens for applications implemented on the electronicdevice, information regarding ongoing communications operations,information regarding incoming communications requests, or deviceoperation screens) under the direction of control circuitry 102.Alternatively, the display circuitry can be operative to provideinstructions to a remote display.

Communications circuitry 110 can include any suitable communicationscircuitry operative to connect to a communications network and totransmit communications (e.g., voice or data) from electronic device 100to other devices within the communications network. Communicationscircuitry 110 can be operative to interface with the communicationsnetwork using any suitable communications protocol such as, for example,Wi-Fi (e.g., a 802.11 protocol), Bluetooth®, radio frequency systems(e.g., 900 MHz, 1.4 GHz, and 5.6 GHz communication systems), infrared,GSM, GSM plus EDGE, CDMA, quadband, and other cellular protocols, VOIP,or any other suitable protocol.

In some embodiments, communications circuitry 110 can be operative tocreate a communications network using any suitable communicationsprotocol. For example, communications circuitry 110 can create ashort-range communications network using a short-range communicationsprotocol to connect to other devices. For example, communicationscircuitry 110 can be operative to create a local communications networkusing the Bluetooth® protocol to couple electronic device 100 with aBluetooth® headset.

Electronic device 100 can include one more instances of communicationscircuitry 110 for simultaneously performing several communicationsoperations using different communications networks, although only one isshown in FIG. 1 to avoid overcomplicating the drawing. For example,electronic device 100 can include a first instance of communicationscircuitry 110 for communicating over a cellular network, and a secondinstance of communications circuitry 110 for communicating over Wi-Fi orusing Bluetooth®. In some embodiments, the same instance ofcommunications circuitry 110 can be operative to provide forcommunications over several communications networks.

In some embodiments, electronic device 100 can be coupled a host devicefor data transfers, synching the communications device, software orfirmware updates, providing performance information to a remote source(e.g., providing riding characteristics to a remove server) orperforming any other suitable operation that can require electronicdevice 100 to be coupled to a host device. Several electronic devices100 can be coupled to a single host device using the host device as aserver. Alternatively or additionally, electronic device 100 can becoupled to several host devices (e.g., for each of the plurality of thehost devices to serve as a backup for data stored in electronic device100).

In some embodiments, an electronic device (e.g., electronic device 100of FIG. 1) may include an integrated application operative to interfacewith a travel system to provide access to different services provided bya travel service provider. As used herein, the term “travel serviceprovider” can refer to an airline, a railroad company, a bus company, acruise ship company, or to any other suitable travel service provider.In some embodiments, this access to the different travel services can beprovided through a single, integrated application of the electronicdevice. For example, through the integrated application, a user canconnect to an airline registration system to allow a user to check-inremotely (e.g., from a taxi on the way to the airport). As anotherexample, the integrated application can provide an arrival notificationof a user's arrival to a third party upon the user's arrival at adestination (e.g., when the user's airplane lands). As another example,the integrated application can allow the user to access servicesavailable to airline customers, such as airport gate services (e.g.,preferred guest lounge and available restaurant options), in-flightservices (e.g., in-flight dining and entertainment options), or otherservices for enhancing a user's airline experience.

In this manner, through an integrated application, a travel serviceprovider can maintain a constant connection between the travel serviceprovider and the user. This can result in changing a user's travelexperience from a fragmented and disjointed process to one that isinstead seamless and fluid. Also, in addition to airline travel, it isto be understood that a user can make use of a single, integratedapplication in the context of any other type of travel experience suchas, for example, travel by bus, travel by ship, travel by train, travelby car, or travel by any other suitable means, in accordance with otherembodiments of the invention.

To interface with the travel system, the integrated application can useany suitable approach. In some embodiments, the electronic device cansecurely connect to one or more servers associated with the travelservice provider. For example, the electronic device can connect withdistinct servers associated with ordering services or goods from thetravel service provider (e.g., train tickets, in-flight entertainment,etc.). As another example, the electronic device can connect withdistinct servers associated with attractions or shops proximate thetravel service provider (e.g., restaurants and shops in the airportterminal). When the integrated application has connected to a server, auser may make reservations, purchases, or access information (e.g., buya pass for an airline's airport lounge) through the integratedapplication.

Accordingly, through an integrated application of an electronic device,a user can perform different operations to enhance the user's travelexperience. FIG. 2 shows diagram 200 of several situations during whicha user can make use of a single, integrated application in the contextof an airline travel experience in accordance with some embodiments ofthe invention. Although FIG. 2 is in the context of airline travel, itis to be understood that a user can make use of a single, integratedapplication in the context of any other type of travel experience, suchas train travel, bus travel, car travel, or the like, in accordance withother embodiments of the invention.

As shown in diagram 200, the integrated application could be used inplanning scenario 202 while the user is planning a travel itinerary(e.g., while booking one or more airline flights). For example, throughthe integrated application, a user can access a virtual “counter” tobook a reservation and access virtual “800 number” and “.com”information related to various travel service providers (e.g., flightsoffered, prices, available itineraries, airport layouts, or any othersuitable information). As another example, the integrated applicationcan be used in pre-flight scenario 204 before the user's arrival at theinitial location of the travel service (e.g., while on the way to theairport) to, for example, allow a user to remotely check-in to theirflight or receive e-mails with itinerary updates. The integratedapplication can be used in airport scenario 206 when the user arrives atthe initial location of the travel service provider (e.g., while waitingto board the airplane at an airport). For example, the integratedapplication can allow the user to access guest lounges, provide gateagent information, or provide any other suitable services. As anotherexample, the integrated application can be used in-flight scenario 208when the user is traveling. For example, the integrated application canbe used to provide entertainment (e.g., a magazine or games) or requestflight attendant services. As yet another example, the integratedapplication can be used in post flight scenario 210 after the user'strip (e.g., after a flight). For example, a user can view, edit, andredeem Frequent Flier miles or other rewards through the integratedapplication.

Advantages of such a single, integrated application can include, asindicated by diagram 300 of FIG. 3, creating a unique experience 302.For example, the integrated application can control the experience auser associates with a brand (e.g., by creating continuity with acertain travel service provider). Advantages of a single, integratedapplication may also include monetization 304. For example, upgrades andspecial services that may be purchased by a user can be convenientlyoffered through the integrated application. Another advantage caninclude customer retention 306. For example, the integrated applicationcan build customer relations and promote customer retention (e.g., byaddressing a traveler's needs 24 hours a day and 7 days a week toprovide the utmost satisfaction). Yet another advantage can includeaffiliate opportunities 308. For example, since a portable electronicdevice's simplicity, affordability, and portability may appeal to abroad scope of travelers, a broad scope of travelers may be using theintegrated application. Affiliate companies may then be given theopportunity to reach this wide range of travelers through the integratedapplication. For example, affiliate opportunities such as hiring a tourguide, purchasing tours, hiring a translator, renting cars from a nearbyrental agency, and the like can be presented to a user. In this manner,a single, integrated application can control and enhance the user'sexperience with that travel service provider.

FIG. 4 shows diagram 400 of functions available to a user while planninga travel itinerary in accordance with some embodiments of the invention.For example, the functions of FIG. 4 may be available to a user duringplanning scenario 202 of FIG. 2 and may be used to initiate contact withthe guest. However, one skilled in the art could appreciate that thefunctions of FIG. 4 are not limited to a planning scenario or to theparticular functions listed in FIG. 4, and rather may include anysuitable functions or be used in any suitable scenario.

As generally indicated in diagram 400, a user can research a potentialtrip. For example, a user can research available airlines, availableitineraries, prices, view airport layouts and maps, view destinationinformation, and otherwise research a potential trip. Through theintegrated application, a user can book travel arrangements. Forexample, in some embodiments the integrated application can allow a userto perform secure transactions (e.g., using a credit card) to pay for orreserve a particular travel itinerary.

As is also indicated in diagram 400, a user can create, access, and/ormodify travel reservations through the integrated application. Forexample, interface 402 shows an exemplary interface for allowing a userto access a travel reservation through electronic device 404. Interface402 is a rendition of a graphical interface used in an applicationoriginally provided by Travelocity.com LP of Southlake, Tex. (that is,the “Travelocity” application). This interface is a third-party productprovided as an example of many interfaces that could be used to displaythe travel reservations information discussed herein. Through interface402, information such as flight number, departure time, arrival time,departure gate, arrival gate, terminal information, local cityinformation, destination city information, terminal maps, or any othersuitable information can be provided. Moreover, through the integratedapplication, a user can enter, view, and modify frequent flierinformation or other rewards information, (e.g., associate a frequentflier number to a booked airline itinerary), or perform any othersuitable operation to customize the user's itinerary.

In some embodiments, a user can receive offers and promotions throughthe integrated application. For example, while planning a travelitinerary, a user may search a particular travel destination (e.g.,Aruba). In response to the user researching this particular destination,the integrated application may then provide special promotions or offersassociated with the researched destination. For example, the integratedapplication can access a database of a travel service providers andsearch available promotions. The integrated application may then notifythe user of promotions matching the researched destination. For example,notification 406 shows an exemplary notification for informing a user ofan available promotion matching a searched destination. Notification 406can be provided in any suitable manner and can include any suitablenotification such as, for example, an e-mail, a text message, avoicemail, a pop-up message, a push notification (e.g., a notificationthat utilizes an internet protocol (“IP”) connection to forwardnotifications from the servers of third party applications to anelectronic device), any other suitable notification, or any combinationof the above. A user can accept an offer, access more informationregarding the offer, or both, through any suitable input such as input408.

FIG. 5 shows diagram 500 of functions available to a user before arrivalat an initial location of a travel service in accordance with someembodiments of the invention. For example, the functions of FIG. 5 maybe available to a user during pre-flight scenario 204 of FIG. 2 and maybe used to personalize and add value to a user's travel experience.However, one skilled in the art could appreciate that the functions ofFIG. 5 are not limited to a pre-flight scenario or to the particularfunctions listed in FIG. 5, and rather may include any suitablefunctions or be used in any suitable scenario.

As indicated in diagram 500, a user can make last-minute changes to acertain travel itinerary. For example, a user may realize while they arein-transit to the travel service provider (e.g., while in a taxi goingto the airport) that a change should be made to their itinerary. Througha portable electronic device and integrated application, the user mayimmediately make the changes to their itinerary, rather than needing towait until a later point in time (e.g., when the taxi arrives at theairport and the user can speak with a flight agent at the airlinecounter). Moreover, through the integrated application, a user can viewand confirm the details of their itinerary (e.g., confirm the correctgate number). For example, interface 502 shows an exemplary interfacefor allowing a user to view and confirm a travel itinerary throughelectronic device 504. Interface 502 is a rendition of a graphicalinterface used in an application originally provided by SilverwareSoftware of Sudbury, Mass. (that is, the “TravelTracker with TripIt”application). This interface is a third-party product provided as anexample of many interfaces that could be used to display the travelitinerary information discussed herein. For example, through aninterface such as interface 502, a user can view aspects of their tripsuch as flight information, car rental information, hotel information,scheduled meetings, scheduled dinners or other meals, and any otherinformation suitable to a travel itinerary.

As is also indicated in diagram 500, through the integrated application,a user can check-in remotely (e.g., while in a taxi on the way to theairport) and can generate a boarding pass ticket. For example, aboarding pass can be downloaded to the user's electronic device. Thedownloaded boarding pass can include identifying information such as,for example, an optical pattern (e.g., a bar code), a particular signal(e.g., an RFID signal or other near field communication signal), userinformation (e.g., a photograph of the user, a description of the user,or any other suitable information). The downloaded boarding pass maythen be read by a suitable sensor of the airport (e.g., a scanner toread the barcode or a receiver to receive the RFID signal) to authorizethe user to, for example, board a plane, pass through security, or thelike.

In some embodiments, an integrated application can allow a user torequest upgrades, request any other available travel services, orperform any other suitable operation to customize the user's arrival.For example, through the integrated application, a user can request anupgraded service (e.g., a first class seat, a window seat, or any otherservice). The user may then be notified through the integratedapplication when the upgraded service is available. For example,notification 506 shows an exemplary notification for informing a user ofan available service. A user can accept the available service, view moreinformation regarding the available service, or both through a suitableinput such as input 508. Notification 506 can be provided in anysuitable manner and can include any suitable notification such as, forexample, an e-mail, a text message, a voicemail a pop-up message, a pushnotification, or any combination of the above. In some embodiments, theintegrated application can allow a user to perform secure transactions(e.g., using a credit card) to pay for upgraded services that requireadditional money (e.g., an upgrade to a first class seat that requiresan additional fee).

In some embodiments, available upgrades and notifications, such asnotification 506, can be provided to a user automatically from thetravel service provider. For example, an airline may have first classseats or other upgrades available for a certain flight. Generally, anairline may offer these available upgrades to preferred members (e.g.,travelers who frequently fly with the airline) as a free upgrade.However, offering these seats as a free upgrade can result in theairline potentially losing profits from, for example, travelers whowould otherwise be willing to pay for these upgrades. In this case, theairline can transmit a notification offering to sell the upgrade tousers who are scheduled to fly on this flight. In this manner, theairline can reduce lost profits by first offering to sell availableupgrades to a large group of travelers before these upgrades are givenaway for free.

In some embodiments, a user can indicate user preferences. The userpreferences can include, for example, preferred seating (e.g., windowseats, aisle seats, or first class seats), preferred flying times (e.g.,morning flights or red-eye flights), preferred meals (e.g., vegetarianor kosher), preferred airports, preferred airlines, or any othersuitable preferences. In this scenario, the integrated application canprovide a notification to the user when preferred services becomeavailable. As one illustration, a user preference can indicate a userprefers window seating. The integrated application may access the user'sitinerary (e.g., through an integrated or associated calendarapplication) and determine, however, that the user is not currentlybooked in a window seat. The integrated application may then access aserver of the airline to determine available seating. In response to auser preference becoming available (e.g., a window seat becomesavailable), the integrated application can then inform the user of thisavailability. For example, the user can be informed through anotification such as notification 506 of FIG. 5.

FIG. 6 shows diagram 600 of functions available to a user upon arrivingat the initial location of a travel itinerary (e.g., an airport) inaccordance with some embodiments of the invention. For example, thefunctions of FIG. 6 may be available to a user during airport scenario206 of FIG. 2. However, one skilled in the art could appreciate that thefunctions of FIG. 6 are not limited to an airport scenario or to theparticular functions listed in FIG. 6, and rather may include anysuitable functions or be used in any suitable scenario.

As generally indicated in diagram 600, a user can check-in remotely. Forexample, an electronic device of the user can connect to and beauthenticated by a wireless network provided by the airport or airline(e.g., thus indicating the user has arrived at the airport and issuitable to be checked in). In some embodiments, upon checking-in, auser can receive an electronic boarding pass on their electronic device.As is also indicated in diagram 600, a user can receive—transportationsecurity administration (“TSA”) information (e.g., security delays,current security alert level, carry-on rules, a listing of acceptableidentifications, and other TSA information), and travel notifications(e.g., current gate information and changes, scheduled departure times,delays, and other suitable travel notifications.)

In some embodiments, a user can view available airport services throughthe integrated application. As used herein, the term “airport services”can refer to any airport amenities and services such as shops,restaurants, ATM's, lounges, shoe-shiners, information desks, and anyother suitable airport services. Accordingly, through the integratedapplication, airport services can be searched for, browsed, viewed, andotherwise listed or presented to the user. For example, an interfacesuch as interface 602 can be provided on a user's electronic device.Interface 602 is a rendition of a graphical interface used in anapplication originally provided by tap tap tap of the United States butis now provided by FutureTap GmbH of Seefeld, Germany (that is, the“Where To?” application). This interface is a third-party productprovided as an example of many interfaces that could be used to displaythe airport services information discussed herein. Through interface602, a user can search for and view information on the various airportservices available in the airport. In some embodiments, airport servicescan be prioritized based on their location in the airport (e.g., usingan integrated or associated mapping application). For example, theavailable services can be filtered such that airport services within acertain distance of a user's gate are displayed (e.g., within 1000 feetof the user's gate, or within any other suitable distance). In someembodiments, a map of the airport can be provided that indicates theavailable airport services. In some embodiments, a user can makerestaurant reservations (e.g., over a wireless network, for examplewithout requiring the user to telephone the restaurant) or makepurchases through the integrated application (e.g., purchase a desirednovel from a nearby shop).

Moreover, promotions associated with airport services can be presentedto the user based on the user's location. For example, the location ofthe user can be determined by a positioning system of the user'selectronic device. The positioning system can include any suitablesystem such as, for example, a global positioning system (“GPS”)receiver for accessing a GPS application function call that returns thegeographic coordinates (i.e., the geographic location) of the electronicdevice. As another illustration, the positioning system can utilize anysuitable trilateration or triangulation technique to determine thegeographic coordinates of the electronic device. In some embodiments,the positioning system can determine various measurements (e.g.,signal-to-noise ratio (“SNR”) or signal strength measurements) of anetwork signal (e.g., a cellular telephone network signal, a wirelessnetwork access point or “hot spot,” or any other suitable networksignal) associated with the electronic device to determine its location.

By determining the user's location through the electronic device'spositioning system, promotions associated with airport services near theuser may be presented to the user. For example, the positioning systemcan determine the user is nearby an airport service such as a Starbuck'scoffee shop. The integrated application may then present a coupon forthe Starbuck's coffee shop (e.g., or for any other suitable airportservice) to the user, such as a coupon advertising “buy one coffee atStarbucks within the next hour, and get one free!”

In some embodiments, the electronic device can be used as a key toaccess certain goods or services provided by the travel service provider(e.g., a key to access an airline's airport lounge, a ticket to board atrain, etc.). For example, the electronic device can transmit a signalusing an appropriate protocol and radio (e.g., a radio-frequencyidentification (“RFID”) signal or other near field communication) todirect a door to be opened or to direct other types of access to begranted. As another example, the electronic device can display a patternfor an optical reader associated with a door or gate. For example, key604 shows an exemplary optical key that can be displayed by electronicdevice 606. The electronic device can receive the appropriate electronickey at any suitable time, including for example upon checking-inremotely (e.g., the key is securely transmitted to the electronic deviceupon checking-in).

As shown in diagram 600, functions related to social networking may alsobe provided. For example, a user's location can be determined through apositioning system of the user's electronic device. A map of the airportcan be then displayed that indicates the location of the user, nearbyairport services, or any other suitable map features. The integratedapplication may also receive data related to the locations ofacquaintances or friends who are also in the airport. For example, anacquaintance's electronic device can include a positioning system todetermine the acquaintance's location. The acquaintance's electronicdevice can then transmit this location information to the user'selectronic device. In response to determining that an acquaintance is inthe nearby vicinity, the integrated application may then provide anotification that the acquaintance is nearby, display a map showing thelocation of the acquaintance, allow the user to communicate with theacquaintance (e.g., by sending a text message, sending an e-mail,calling the acquaintance on telephone, or communicate with theacquaintance through any other suitable medium), or any combination ofthe above.

In some embodiments, the integrated application can allow for socialnetworking by aiding a user in locating people with similar interests.For example, the integrated application can include a user profile ofinformation associated with the user. The user profile can includeinformation such as, for example, the user's age, gender, relationshipstatus, interests, food preferences, activity preferences, or any othersuitable information. The user profile may then be compared with theuser profiles of other travelers within the airport to help the userlocate other travelers with matching interests. For example, through theapplication, travelers in the airport can meet people who may want playgames together (e.g., play a game of chess), have dinner together, havea drink at an airport bar together, or can be provided with any othersuitable social networking opportunities. As an illustration, this mayhelp a user to pass time while waiting for their airplane to board.

FIG. 7 shows diagram 700 of functions available to a user during travel(e.g., in-flight) in accordance with some embodiments of the invention.For example, the functions of FIG. 7 may be available to a user duringin-flight scenario 208 of FIG. 2. However, one skilled in the art couldappreciate that the functions of FIG. 7 are not limited to an in-flightscenario or to the particular functions listed in FIG. 7, and rather mayinclude any suitable functions or be used in any suitable scenario.

As shown in diagram 700, a user can control connectivity to in-flightentertainment offered by the travel service provider (e.g., controlpower, audio, and video available at the traveler's seat, such as from avideo console located in the headrest in front of the traveler's seat).In other embodiments, in-flight entertainment (e.g., games, music,videos, movies, and news, such as pre-arrival information) may betransmitted directly to the user's electronic device. For example, theentertainment may be sent over a secure network within the airplane forthe user to enjoy directly on the electronic device. For example,interface 702 shows an illustrative interface that can allow a user toenjoy entertainment directly on electronic device 704. Interface 702 isa rendition of a graphical interface used in an application originallyprovided by Mighty Mighty Good Games of the United States (that is, the“Sudoku” application). This interface is a third-party product providedas an example of many interfaces that could be used to display thein-flight entertainment information discussed herein. The entertainmentprovided through interface 702 can be a free service provided to theuser or can be purchased. When the entertainment can be purchased by theuser, the integrated application may allow the user to connect to asecure network to transmit payment information (e.g., credit cardinformation) to the travel service provider.

In some embodiments, the integrated application can connect to a Wi-Fiserver of the airplane to allow a user to access on-line functions. Forexample, through the integrated application, a user can browse theInternet, check e-mail, message or otherwise communicate with otherpassengers of the airplane or with other people outside of the airplane,or access other suitable on-line functions. Moreover, the airplane caninclude power jacks or other ports to allow the electronic device tocouple to the airplane and, for example, be provided with power or berecharged. In some embodiments, the electronic device can couple to theairplane (e.g., through a suitable port located in the user's seatingarea) to allow the electronic device to interface with the airplane's ITinfrastructure. For example, movies, pictures, games, or other datastored on the electronic device can be displayed on a television screenof the airplane, or otherwise suitably accessed by the airplane's ITinfrastructure. As another example, flight announcements, in-flightmovies, or other media of the airplane can be played and viewed directlyon the user's electronic device.

In some embodiments, the electronic device can be used to interface witha menu providing access to cabin services. As used here, the term “cabinservice” refers to services of an airplane accessible from a user'sseating area such as, for example, stewardess services (e.g., in-flightfood services, in-flight drink services, blanket requests, pillowrequests, information requests, or other stewardess requests), in-flightentertainment services (e.g., viewing and ordering movies, listening tomusic and radio stations, accessing in-flight games, and the like),seating area controls (e.g., light controls, air and temperaturecontrols, seat adjustment controls, radio controls, audio controls,television controls, or other seating area controls), or other cabinservices. The menu for accessing cabin services can be displayeddirectly on the user's electronic device and can interface with theairline's IT infrastructure, as illustrated by menu 706 of electronicdevice 708. As another example, the menu can be displayed on anin-flight television. In this scenario, the electronic device can serveas a remote controller providing menu selections.

Using the menu (e.g., on the user's electronic device, on a televisionof the airplane, or both), the user can view and order cabin servicesitems (e.g., movies, games, music, food, drinks, or other suitable cabinservice items) through a suitable input, such as input 710. The menu canmoreover allow a user to transmit requests for cabin services to anairline's stewardess (e.g., a drink request, an extra blanket request, apillow request, or any other suitable requests) through an input such asinput 712. The cabin services described above can be free servicesprovided to the user or can be available for purchase. Furthermore, asillustrated by menu 706, a user can control light switches, temperaturecontrols, seat adjustments, radio station control, audio controls, videocontrols, or other fixtures associated with the user's seating areathrough menu 706.

In some embodiments, the integrated application can provide arrivalnotifications to a third party of the user. For example, generally,while a user is on an airplane, the user is not allowed to turn on acellular phone or other electronic devices allowing for wirelesscommunication. Accordingly, a user may be unable to notify a third partyof their current flight status or of their arrival at their destination.This may especially be disruptive to a third party when, for example,the third party is waiting for the user's arrival (e.g., they arepicking the user up at the airport, timing the preparation of a mealwith the user's arrival, or are otherwise dependent upon the user'sarrival), and when the user's flight is delayed, cancelled, or otherwisearrives at an unscheduled time. Accordingly, in some embodiments, theintegrated application can provide an arrival notification to a thirdparty upon the user's arrival at a destination airport.

The user's arrival at a destination airport can be determined in anysuitable manner. For example, in some embodiments, the integratedapplication can determine that an electronic device running theintegrated application was powered off and powered on again. This maycorrespond to an electronic device being turned off for an airplane'sflight and then turned back on when the airplane lands. For example,oftentimes an owner of a cellular phone or other electronic device isaccustomed to turning their electronic device back on as soon as theairplane on which they are traveling lands on the ground (e.g., when theflight crew makes the announcement that it is now okay to turnelectronic devices back on). In this scenario, the integratedapplication can determine fairly accurately when a user's plane arrivesat its destination by determining when the electronic device is poweredback on. Determining a user has landed by monitoring when an electronicdevice has been powered off and powered back on can thus provide for aconvenient and simple system that is easy to implement. For example,this system can be implemented without requiring relatively complexsystems such as a global positioning system, a system that communicatewith an airport service provider (e.g., to receive updated or real-timeinformation related to flight status), or other relatively complexsystems.

In some embodiments, in addition to or instead of determining anelectronic device is powered off and then powered back on, theintegrated application can perform other functions to confirm the user'sairplane has landed. This may, for example, prevent the integratedapplication from sending an arrival notification in a situation such aswhen a user turns their phone off and then on, yet has not traveled onan airplane. As one way of confirmation, the integrated application candetermine the user was scheduled to travel (e.g., travel by airplane) onthe current date. For example, the integrated application can haveaccess to an integrated and/or associated calendar application and maydetermine a user's schedule through the calendar to application. Theintegrated application may then confirm that the electronic device waspowered on and powered off on a date in which the user was scheduled totravel by airplane.

As another example of confirmation, the integrated application mayconfirm that the electronic device was powered on and/or powered off ina timeframe that suitably matches the airplane's scheduled departure andlanding times. For example, the integrated application can determinethat the electronic device was powered off within 10 minutes, within 30minutes, or within one hour of the airplane's scheduled departure.Similarly, the integrated application can additionally or alternativelydetermine that the electronic device was powered back on within 10minutes, within 30 minutes, or within one hour of the airplane'sscheduled arrival. The timeframe used to confirm the user's arrival canbe a user-set variable, a predetermined variable, or any other suitablevariable.

As yet another example of confirmation, the integrated application mayuse a positioning system to confirm the electronic device is poweredback on is a location matching the expected destination. For example,the integrated application can determine the user's expected destinationfrom an integrated or associated calendar application (e.g., theapplication can see the user is scheduled to travel to San Diego). Uponthe electronic device powering back on, the positioning system maydetermine the current location. The integrated application may thencompare the current location to the expected location to determinewhether they match. In response to these locations matching, theintegrated application can confirm that the user has arrived at theirdestination airport.

The arrival notification can be transmitted to the third party in anysuitable manner. For example, the arrival notification can be sent by atext message, an e-mail, a voice mail, a pop-up notification, a pushnotification, or by any other suitable manner to a third party'selectronic device.

Moreover, the third party to which the arrival notification is sent canbe determined in any suitable manner. For example, the user maypre-select a list of third party members to whom the notification can besent (e.g., by inputting contact information of the third party membersinto the electronic device, choosing third party members from a contactbook, or through any other suitable way). As another example, theintegrated application can automatically determine third party members.For example, in some embodiments, the integrated application can accessan integrated or associated contact book of the application. Theintegrated application may then send the arrival notification tosuitable members listed in the contact book. For example, the integratedapplication may send the arrival notification to family members listedin the contact book, to colleagues listed in the contact book, to peoplelisted in the contact book that the user is scheduled to meet (e.g.,scheduled to meet in a current travel itinerary listed in the user'scalendar), to everyone listed in the contact book, or to any othersuitable members listed in the contact book. FIG. 8A shows exemplaryarrival notification 800 that can be provided to a suitable third partyupon a user's arrival.

In some embodiments, the user can receive a confirmation that the thirdparty has received the arrival notification. For example, FIG. 8B showsillustrative confirmation 802 informing a user that a third party hasreceived notice of his arrival.

FIG. 9 shows process 900 for providing an arrival notification, such asarrival notification 800 of FIG. 8A. At step 902, process 900 candetermine whether the user is scheduled to travel. For example, process900 can determine whether the user is scheduled to travel by airplane onthe current date. To make this determination, a calendar of the user canbe accessed, the user can manually enter a travel itinerary, or anyother suitable way can be used.

At step 904, process 900 can determine the electronic device is poweredOFF. This may, for example, indicate the user powered off the electronicdevice while traveling on an airplane. At step 906, process 900 may thendetermine the electronic device is powered back ON. This may, forexample, indicate the airplane has landed (e.g., thus allowing travelersto turn their electronic devices back on) and that the user has arrivedat their destination airport.

At step 908, process 900 can confirm the user has arrived at thedestination airport. This may, for example, help to avoid erroneouslydetermining the user has arrived at a destination airport when the userhas merely powered their electronic device off and the back on withouttraveling on an airplane. For example, to make this confirmation,process 900 can compare the user's current location (e.g., determinedvia a positioning system of the user's electronic device) to theexpected destination (e.g., determined via an integrated or associatedcalendar application) to determine whether they match. As anotherexample, process 900 can determine whether the electronic device waspowered on and/or powered off in a timeframe that suitably matches theairplane scheduled departure and landing time. As an illustration,process 900 can determine whether the electronic device was powered offwithin 10 minutes, 30 minutes, or one hour of the scheduled departuretime and/or whether the electronic device was powered on within 10minutes, 30 minutes, or one hour of the scheduled arrival time.

At step 910, an arrival notification can be transmitted to a thirdparty. For example, an arrival notification such as notification 800 ofFIG. 8A can be transmitted. The arrival notification can include a textmessage, an e-mail, a voice mail, a pop-up notification, a pushnotification, or any other suitable notification. A user may manuallyselect the third party members to whom the arrival notification is sentby, for example, entering contact information, choosing one or morepeople from a contact book, or both. In some embodiments, process 900can automatically determine members of the third party by, for example,accessing an associated or integrated contact book and selected allmembers of the contact book or a subset of members of the contact book(e.g., family members, work associates, classmates, people with whom theuser is schedule to meet, or any other suitable subset).

At step 912, the user can receive a confirmation that the third partyhas received the arrival notification. For example, a confirmation suchas confirmation 802 of FIG. 8B can be received through an electronicdevice of the user. Similar to the arrival notification, theconfirmation can include a text message, an e-mail, a voice mail, apop-up notification, a push notification, or any other suitableconfirmation.

The process discussed above is intended to be illustrative and notlimiting. Persons skilled in the art could appreciate that steps of theprocess discussed herein can be omitted, modified, combined, orrearranged, and any additional steps can be performed without departingfrom the scope of the invention. For example, in some embodiments,confirmations steps such as step 908 and/or step 902 can be omitted.

FIG. 10 shows diagram 1000 of functions available to a user afterarriving at a travel destination in accordance with some embodiments ofthe invention. For example, the functions of FIG. 10 may be available toa user during post-flight scenario 210 of FIG. 2 and may “continue theconversation” with a previous traveler. However, one skilled in the artcould appreciate that the functions of FIG. 10 are not limited to apost-flight scenario or to the particular functions listed in FIG. 10,and rather may include any suitable functions or be used in any suitablescenario.

As shown in diagram 1000, the user can access destination information.For example, the user can access information about the destinationairport (e.g., maps to where luggage, taxis, or rental cars may befound), maps and information regarding nearby shops, hotels,attractions, and other amenities, or other suitable destinationinformation. For example, interface 1002 shows an exemplary interfaceallowing a user to access destination information regarding destinationlocation 1004. Interface 1002 is a rendition of a graphical interfaceused in an application originally provided by Comma Publications GmbH &Co. KG of Munchen, Germany (that is, the “GuideYou Amsterdam”application). This interface is a third-party product provided as anexample of many interfaces that could be used to display the destinationinformation discussed herein. Through the integrated application, a usermay also access transportation information such as informationassociated with nearby car rental agencies (e.g., addresses, hours ofoperation, car rental prices, and the like), public transportation(e.g., train information, bus information, taxi information, and thelike), and other suitable transportation information.

As is also indicated in diagram 1000, a user can receive and viewbounceback offers and offers from affiliate programs. For example, theuser can be provided with a coupon to purchase another flight on thesame travel service provider, can receive a coupon to rent a car with anaffiliated car rental agency, or can receive any other suitable offersthrough the integrated application. As another example, a user can beprovided with an opportunity to enter, view, and modify rewardsinformation (e.g., frequent flier benefits available or gained by thecompleted travel itinerary). In some embodiments, the electronic devicecan automatically save and store receipts from the airline and otherservice providers associated with the user's travel itinerary (e.g.,restaurants, transportation, and entertainment) to facilitate the user'spost-trip experience. For example, the receipts can be gathered to aid auser in updating their budget or to facilitate the reimbursement ofexpenses incurred on a business trip.

It will be apparent to those of ordinary skill in the art that methodsinvolved in the invention may be embodied in a computer program productthat includes a machine readable and/or usable medium. For example, sucha computer usable medium may consist of a read-only memory device, suchas a CD ROM disk or conventional ROM device, or a random access memory,such as a hard drive device or a computer diskette, or flash memorydevice having a computer readable program code stored thereon.

The above-described embodiments of the invention are presented forpurposes of illustration and not of limitation.

The invention claimed is:
 1. A method comprising: receiving, from aportable electronic device, a search request for businesses within anairport; obtaining flight information associated with a user of theportable electronic device, the flight information identifying: a gatein the airport where a flight of the user is scheduled to arrive ordepart, and a geographic location of the gate within the airport;identifying a set of businesses located in the airport; determining,from the set of businesses located in the airport, a subset ofbusinesses that are located within a threshold distance from thelocation of the gate; and delivering, to the portable electronic device,a promotional content item that promotes a first business from thesubset of businesses that are located within a threshold distance fromthe location of the gate.
 2. The method of claim 1, wherein thepromotional content comprises information about a promotion offered bythe first business.
 3. The method of claim 1, further comprising:delivering directional data to the portable electronic device forproviding the user of the portable device with directions from the gateto a location of the first business.
 4. The method of claim 1, furthercomprising: delivering map data to the portable electronic device forproviding the user of the portable device with a map displaying alocation of the first business.
 5. The method of claim 1, furthercomprising: receiving, from the portable electronic device, a request toconduct a transaction with a business using the portable electronicdevice to resolve the transaction; determining that the user of theportable electronic device is authorized to conduct transactions withthe business using the portable electronic device to resolve thetransaction; and notifying the business that the user of the portableelectronic device is authorized to conduct transactions with thebusiness using the portable electronic device to resolve thetransaction.
 6. The method of claim 1, further comprising: determiningthat a user of the portable electronic device has completed scheduledairline travel and has landed in an airport at an arrival gate, whereinthe gate is the arrival gate.
 7. The method of claim 1, furthercomprising: determining that a user of the portable electronic devicearrived at an arrival gate for a scheduled airline layover, wherein thegate is the arrival gate.
 8. The method of claim 1, wherein thepromotional content comprises an expiration time.
 9. The method of claim1, further comprising: receiving a user profile from the portableelectronic device, the user profile describing the user of the portableelectronic device.
 10. The method of claim 9, further comprising:sending information from the user profile to a promotional contentprovider for selecting the promotional content.
 11. The method of claim10, further comprising: locating a user of an additional portableelectronic device; receiving an additional user profile and anadditional location from the additional portable electronic device;determining, using the user profile and the additional user profile, acommon interest between the user of the portable device and the user ofthe additional portable device; and notifying the user of the portableelectronic device of the location of the additional portable device. 12.A system comprising: a computer processor; and a memory containinginstructions that, when executed, cause the computer processor to:receive, from a portable electronic device, a search request forbusinesses within an airport; obtain flight information associated witha user of the portable electronic device, the flight informationidentifying: a gate in the airport where a flight of the user isscheduled to arrive or depart, and a geographic location of the gatewithin the airport; identify a set of businesses located in the airport;determine, from the set of businesses located in the airport, a subsetof businesses that are located within a threshold distance from thelocation of the gate; and deliver, to the portable electronic device, apromotional content item that promotes a first business from the subsetof businesses that are located within a threshold distance from thelocation of the gate.
 13. The system of claim 12, wherein thepromotional content comprises information about a promotion offered bythe first business.
 14. The system of claim 12, wherein the instructionsfurther cause the computer processor to: deliver directional data to theportable electronic device for providing the user of the portable devicewith directions from the gate to a location of the first business. 15.The system of claim 12, wherein the instructions further cause thecomputer processor to: deliver map data to the portable electronicdevice for providing the user of the portable device with a mapdisplaying a location of the first business.
 16. The system of claim 12,wherein the instructions further cause the computer processor to:receive, from the portable electronic device, a request to conduct atransaction with a business using the portable electronic device toresolve the transaction; determine that the user of the portableelectronic device is authorized to conduct transactions with thebusiness using the portable electronic device to resolve thetransaction; and notify the business that the user of the portableelectronic device is authorized to conduct transactions with thebusiness using the portable electronic device to resolve thetransaction.
 17. The system of claim 12, wherein the instructionsfurther cause the computer processor to: determine that a user of theportable electronic device has completed scheduled airline travel andhas landed in an airport at an arrival gate, wherein the gate is thearrival gate.
 18. The system of claim 12, wherein the instructionsfurther cause the computer processor to: determine that a user of theportable electronic device arrived at an arrival gate for a scheduledairline layover, wherein the gate is the arrival gate.
 19. Anon-transitory computer-readable medium containing instructions that,when executed by a computer processor, cause the computer processor to:receive, from a portable electronic device, a search request forbusinesses within an airport; obtain flight information associated witha user of the portable electronic device, the flight informationidentifying: a gate in the airport where a flight of the user isscheduled to arrive or depart, and a geographic location of the gatewithin the airport; identify a set of businesses located in the airport;determine, from the set of businesses located in the airport, a subsetof businesses that are located within a threshold distance from thelocation of the gate; and deliver, to the portable electronic device, apromotional content item that promotes a first business from the subsetof businesses that are located within a threshold distance from thelocation of the gate.
 20. The non-transitory computer-readable medium ofclaim 19, wherein the promotional content comprises information about apromotion offered by the first business.
 21. The non-transitorycomputer-readable medium of claim 19, wherein the instructions furthercause the computer processor to: deliver directional data to theportable electronic device for providing the user of the portable devicewith directions from the gate to a location of the first business. 22.The non-transitory computer-readable medium of claim 19, wherein theinstructions further cause the computer processor to: deliver map datato the portable electronic device for providing the user of the portabledevice with a map displaying a location of the first business.
 23. Thenon-transitory computer-readable medium of claim 19, wherein theinstructions further cause the computer processor to: receive, from theportable electronic device, a request to conduct a transaction with abusiness using the portable electronic device to resolve thetransaction; determine that the user of the portable electronic deviceis authorized to conduct transactions with the business using theportable electronic device to resolve the transaction; and notify thebusiness that the user of the portable electronic device is authorizedto conduct transactions with the business using the portable electronicdevice to resolve the transaction.
 24. The non-transitorycomputer-readable medium of claim 19, wherein the instructions furthercause the computer processor to: determine that a user of the portableelectronic device has completed scheduled airline travel and has landedin an airport at an arrival gate, wherein the gate is the arrival gate.25. The non-transitory computer-readable medium of claim 19, wherein theinstructions further cause the computer processor to: determine that auser of the portable electronic device arrived at an arrival gate for ascheduled airline layover, wherein the gate is the arrival gate.